Refund policy

Refund & Return Policy

Your satisfaction matters to us. Please note that we do not offer returns or exchanges unless the item you received is damaged, defective, or arrives in an unsatisfactory condition.

We provide a 7-day return period starting from the delivery date. Please review the following guidelines:

• All items must be returned in their original condition and packaging, including any tags, labels, and accessories.
• We reserve the right to decline any return that does not meet these requirements.
• To request a return, please contact us via WhatsApp or Instagram, including your order number and the reason for the return.
• Once your request is approved, we will share the return instructions with you.
• After receiving and inspecting the item, your refund will be processed to the original payment method within 7–10 business days.
• Shipping fees are non-refundable, and customers are responsible for return shipping costs.

If you have any questions or need assistance, feel free to contact us:

Phone: 01110272542

Email: info@koreangloweg.com

We are committed to delivering a smooth and satisfying shopping experience for all our customers.